Acceptable Use Policy

Effective Date: August 4, 2026

Welcome to EZZYLAW, a legal services marketplace powered by ezzy.ph and owned and operated by EZZYTech IT Solutions.

This Acceptable Use Policy explains the standards of conduct expected from all customers, lawyers, law firms, legal consultants, businesses, and other users of the EZZYLAW Platform.

By accessing or using EZZYLAW, you agree to comply with this Policy.

1. Purpose of This Policy

Responsible Use

EZZYLAW is committed to providing a secure, professional, respectful, and trustworthy marketplace where customers can connect with independent legal professionals.

All users are expected to use the Platform responsibly, ethically, and in compliance with applicable laws and professional standards.

2. Lawful Use

Compliance with Laws

Users must use EZZYLAW only for lawful purposes and comply with all applicable local, national, and international laws and regulations.

Users must not use the Platform to engage in illegal, fraudulent, deceptive, or unauthorized activities.

3. Respectful Conduct

Professional Behaviour

All users are expected to communicate respectfully and professionally before, during, and after every consultation or engagement.

The following conduct is prohibited:

  • Harassment, intimidation, or threats.
  • Abusive, offensive, or discriminatory language.
  • Hate speech.
  • Defamatory or misleading statements.
  • Impersonating another individual, lawyer, or business.

Customers and legal professionals should maintain professional conduct at all times.

4. Accurate Information

Honest Accounts and Listings

Customers and legal professionals must provide accurate, complete, and truthful information.

Legal professionals must not:

  • Misrepresent their qualifications or legal expertise.
  • Falsify licenses, bar membership, certifications, or professional credentials.
  • Publish misleading pricing or service descriptions.
  • Misrepresent areas of legal practice or availability.
  • Publish false testimonials or reviews.

Customers must provide truthful information regarding their identity, legal concerns, supporting documents, and booking details.

5. Legal Services

Provider Responsibilities

Independent legal professionals are solely responsible for:

  • Legal advice provided.
  • Professional conduct.
  • Compliance with legal and ethical obligations.
  • Professional licensing.
  • Client communications.
  • Pricing.
  • Legal documents prepared.
  • Representation provided.
  • Compliance with applicable laws.

Providers must ensure that all information published on EZZYLAW remains accurate, complete, and up to date.

6. Bookings and Payments

Fair Transactions

Users must not:

  • Create fraudulent bookings.
  • Use unauthorized payment methods.
  • Manipulate consultation pricing.
  • Circumvent the Platform to avoid applicable Platform Service Fees.
  • Abuse refunds or chargebacks.
  • Create fake customer or provider accounts.

Legal professionals are expected to honor confirmed appointments unless cancellation is permitted under their published policies or due to exceptional circumstances.

7. Confidential Information

Privacy and Confidentiality

Users should respect the confidentiality of information shared through the Platform.

Users must not:

  • Upload confidential documents that they are not authorized to share.
  • Access another user’s information without permission.
  • Publish confidential legal information belonging to another party.
  • Misuse information obtained through consultations.

Legal professionals remain responsible for complying with their own professional confidentiality obligations and applicable laws.

8. Platform Security

Protecting the Platform

Users must not:

  • Attempt unauthorized access to the Platform.
  • Upload malware, viruses, or malicious software.
  • Interfere with Platform functionality.
  • Reverse engineer or exploit the Platform.
  • Use automated tools that negatively affect Platform performance.
  • Attempt to bypass Platform security measures.

9. Reviews and Ratings

Honest Feedback

Reviews and ratings must reflect genuine customer experiences.

Users must not:

  • Publish false or misleading reviews.
  • Manipulate ratings.
  • Offer or accept compensation for fake reviews.
  • Harass legal professionals or customers through reviews.

EZZYLAW reserves the right to remove reviews that violate this Policy.

10. Independent Legal Professionals

Marketplace Relationship

Lawyers, law firms, legal consultants, and other legal professionals using EZZYLAW operate as independent professionals or businesses.

They are solely responsible for:

  • Legal advice.
  • Client representation.
  • Professional conduct.
  • Pricing.
  • Legal documentation.
  • Licenses and professional qualifications.
  • Compliance with applicable laws and ethical standards.

EZZYLAW serves solely as a technology marketplace and does not supervise, manage, employ, or control independent legal professionals.

11. Enforcement

Violations

Failure to comply with this Acceptable Use Policy may result in one or more of the following actions:

  • Removal of listings or content.
  • Suspension of bookings.
  • Temporary account suspension.
  • Permanent account termination.
  • Cancellation of bookings where appropriate.
  • Reporting unlawful activity to the appropriate authorities.

EZZYLAW reserves the right to investigate suspected violations and take appropriate action to protect the Platform, its users, and its partners.

12. Policy Updates

Changes

We may update this Acceptable Use Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Updated versions become effective upon publication on EZZYLAW.

Continued use of the Platform after any updates constitutes acceptance of the revised Policy.

13. Contact Us

Questions

If you have any questions regarding this Acceptable Use Policy, please contact:

EZZYTech IT Solutions

Business Address:
GF, 9 Roli’s Arcade
La Salle Ave
Bacolod, 6100 Negros Occidental
Philippines

Email: admin@ezzy.ph

EZZYLAW is powered by ezzy.ph and serves solely as a technology marketplace connecting customers with independent lawyers, law firms, legal consultants, and other legal professionals. Unless expressly stated otherwise, EZZYTech IT Solutions does not employ, manage, supervise, or control the independent providers offering services through the Platform. EZZYLAW does not provide legal advice, establish an attorney-client relationship, or operate as a law firm. Any legal services obtained through the Platform are provided solely by the independent legal professional selected by the customer.